Effective Date: Dec 1^st 2024
Last Updated: Dec 1^st 2024

At Saajo Shringar, we value your satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, we offer a refund or exchange under the conditions outlined in this policy. Please read it carefully before making a purchase.

1. Eligibility for Refunds

To be eligible for a refund:

• Items must be returned within 48 hours of delivery.
• Items must be unused, unwashed, and in their original condition with tags attached.
• The original receipt or proof of purchase must be provided.

2. Non-Refundable Items

We do not offer refunds for:

• Items marked as final sale or clearance.
• Gift cards.
• Customized or personalized items.
• Intimate or hygienic products (e.g., lingerie) unless defective.

3. Refund Process
4. Initiating a Return

To initiate a return, please contact us at saajoshringar2@gmail.com or 8920584123 with the following details:

• Your order number.
• A brief description of the issue (if applicable).

1. Shipping for Returns

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service and retaining proof of shipment.

1. Inspection and Approval

• Once we receive your returned item, we will inspect it to ensure it meets the refund criteria.
• You will receive an email notification confirming the status of your refund.

1. Processing Time

• Approved refunds will be processed within 15 days.
• Refunds will be issued to the original payment method.

4. Exchanges

We offer exchanges for eligible items. To request an exchange, please contact us at saajoshringar.com . Items must meet the same criteria as listed under Eligibility for Refunds.

5. Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us within 48 hours of delivery.
• Provide photos of the damage or defect for verification.
• We will cover the return shipping costs and provide a replacement or full refund.

6. Late or Missing Refunds

If you haven’t received your refund after the processing period:

1. Check with your bank or credit card provider, as processing times may vary.
2. If you’ve done this and still have not received your refund, please contact us at saajoshringar.com .

7. Contact Us

If you have any questions or need assistance with your return, please reach out to us:

SaajoShringar.com
Email: saajoshringar2@gmail.com
Phone: 8920584123
Address: Raj Nagar Extension Ghaziabad – 201017

By making a purchase, you agree to this Refund Policy. We reserve the right to update or modify this policy at any time without prior notice.